The Upgrade Formula

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Your IQ Got You Here.
Upgrade IQ Gets You Everywhere Else.

The definition of genius is taking the complex and making it simple" - Einstein

The Upgrade
ProcessTM
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IQ
Upgrade
Mindset
Upgrade
Dynamics
Helping stuck high-achievers improve the way they improve. Anything. Possible.
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Mr. Upgrade

Matthew Bennett
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FirstClassFlyer’s Specialty: $32,567 First Class Tickets for $2,987
Business class overseas for $1,567
29
Years of insider knowledge.  the world’s longest-running publisher in the premium air travel industry.
14 MILLION
Upgrades served. Lorem ipsum is simply dummy text of the printing and typesetting industry.

In the words of Mr. Upgrade’s clients

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“Bennett has built a subscription engine that’s priceless”

Seth Godin

"Matthew is outstanding at what he does."

Ari Fleischer

"I can't say enough about Matthew "

Paul Haggis

"I already have an Emmy, Grammy, Oscar and Tony but now I am getting First Class Flyer… Heaven!"

Rita Moreno

"I jumped on Bennett's Biz Class alert to Europe starting at $1,450 r/t"

Dick Bolles

"I jumped on Bennett's Biz Class alert to Europe starting at $1,450 r/t."

Lawrence Pass, MD

"Mr. Upgrade's booking strategies are invariably creative and often ingenious."

Prof. Michael Beckerman

"Bennett is top-of-mind when thinking about upgrading."

Tod Cohen
1st Way I Can Help

Discover Premium Flights

Discover Premium Flight Options You're Not Aware Of

The longest running newsletter in the travel industry, for the last 27 years members have enjoyed premium flight options largely unavailable elsewhere.

With the right mindset and the right intelligence, every trip becomes an opportunity to travel better, arrive refreshed, and experience the journey at a level most people only dream about. This is how smart travelers stay ahead—by upgrading the way they think, decide, and fly.

2nd Way I Can Help

Formula to Upgrade Anything

Fast-Track to Any Upgrade or Improvement Goal in Life

The fastest way from where you are to where you want to be is a straight line. The Upgrade Formula'™ is The Straightest Line (TSL) to your goals.

Your Improvement GPS
Never Be Lost Again

Improve anything in life - that's possible - more, better, easier, faster, cheaper. By upgrading the way you upgrade. (AKA improving the way you improve.) Your travel, career, business, relationships, family - whatever.

3rd Way I Can Help

Free Upgrade IQ Test

You Make 30,000 Decisions a Day. You're Failing at 27,000 of Them

Take the 5-Minute Upgrade IQ Test that reveals why smart people stay stuck.

This quick test shows you the blind spots that drain your potential and identifies the exact leverage points that unlock your next level. In just five minutes, you’ll see why intelligence alone isn’t enough—and how upgrading your decision-making process can transform everything from your career to your personal life.

4th Way I Can Help

Master Your Upgrade Life

I help high-achievers. Know Their Next Move

The definition of genius is taking the complex and making it simple. True mastery is not about adding more—it’s about removing what doesn’t matter. Simplicity creates clarity, and clarity creates confidence.

When you know the next move, you stop wasting energy on noise and start focusing on what really moves you forward. Every decision becomes lighter, faster, and more aligned with your goals. This is how you create momentum—not by doing everything, but by doing the right things in the right order.

Two Ways I Can Help

Discover Premium Flight Options You're Not Aware Of

The longest running newsletter in the travel industry, for the last 27 members have enjoyed premium flight options largely unavailable elsewhere.

Learn More About First Class Flyer

Fast-Track to Any Upgrade or Improvement Goal in Life

The fastest way from where you are to where you want to be is a straight line. The Upgrade Formula'™ is The Straightest Line (TSL) to your goals.

Your Improvement GPS
Never Be Lost Again

Improve anything in life - that's possible - more, better, easier, faster, cheaper. By upgrading the way you upgrade. (AKA improving the way you improve.) Your travel, career, business, relationships, family - whatever.

Mr. Upgrade’s Critics

The best resource I know for ‘tricks’ is Matthew Bennett's First Class Flyer
Upgrade secrets and strategies… fly in business class for the price of coach... at FirstClassFlyer.com
Loaded with tips on flying in comfort without paying the exorbitant fares

Improve the Way You Improve

With The (Universal) Upgrade Formula™

The (Universal) Upgrade Formula™

Einstein claimed, “The definition of genius is taking the complex and making it simple.”

The Upgrade Formula was developed by Matthew Bennett, aka Mr. Upgrade, Celebrity Upgrade Coach and publisher of the longest running newsletter in the history of the air travel industry.

The formula’s goal seeks to accomplish Einstein’s truism as it relates to anyone seeking to improve their life or hit a goal–faster, better, easier.

The formula’s ingredients have been studied and time-tested in Bennett’s Upgrade Laboratory for 30 years and its ingredients are inspired by Upgrade Science and are designed to unlock upgrade (aka improvement or goals) clarity that counts.

With upgrade clarity, you get stuck, stale, and stagnant much less frequently, improving your goal velocity.

Mr. Upgrade has kept the formula a secret until now.

The (Universal) Upgrade Process™

The process you already use (often without thought and inefficiently, if not ineffectively) to make improvements, broken down into simple steps to make it more manageable and effective.

The goal of The Upgrade Formula version of The Upgrade ProcessTM (TUP) is to deliberately reprogram your subconscious Upgrade Mind; to increase your upgrade skills, to change and improve your life - better, faster, and easier.

And, when you do, with conscious application of The Upgrade Process, you know your next move.

Simply put: TUP is the straightest line to getting what you want, achieving your goals.

The 5 Universal Upgrade Steps

Simplicity is the ultimate sophistication - Leonardo daVinci claims.

Why shouldn’t your process to achieve goals, make improvements or upgrade anything in your life be simpler than it is today?

What if it could be, with 5 steps you already know, but with the Upgrade Formula in mind, are more conscious about the way you go about things.

The 5 Universal Upgrade steps work with any other goal or improvement methodology you are currently using, just overlay the steps, on top and/or beneath your existing methodologies or processes.

Upgrade Assessments

Just as life can be seen as the pursuit of Upgrades (aka improvements), it can also be seen as the process of assessing, resulting in a constant stream of assessments of everything within us, about us, and around us.

Intuitively, we are constantly re-assessing what we think about things and people, their relationship to us, our own status, fears, and desires.

When you have clarity on The Universal Upgrade Process, assessments are more focused, deliberate, and finite (not endless). Ever felt overwhelmed by an endless amount of things to analyze? Know anyone with analysis paralysis?

With The Upgrade Formula, your assessments will become more structured, naturally. The pressure to have it all figured out, is broken down to the 5 major steps, and 25 substeps, so you’re never overwhelmed at any given time.

The 25 Pro Sub-Steps

Einstein also advised, "Everything should be made as simple as possible, but not simpler." 

While simple upgrades require less process, effort, resources, and focus, for high-risk or high-potential goals, more due diligence is crucial, akin to mapping a mountain trail to avoid pitfalls.

Rushing risks ruin; precision drives success. Where stakes are high, we desire a commensurate process.

Luckily, The Upgrade ProcessTM steps are fractal, or repeat themself, so getting good at the 25 Pro Sub-Steps is within anyone’s grasp, if with a bit of practice.

With the 25 Universal Upgrade Sub-Steps, any wasted steps you have resulting from unfocused efforts will be transformed into efficiency because, living with upgrade deliberation you will see the Upgrade Paradigm clearly and identify where you failed to focus in the past and where to focus in the future, to perform better, faster, cheaper.

The Upgrade Mindset™

The Upgrade Mindset is a revolutionary consciousness that recognizes improvement as life's fundamental operating system. It perceives reality through the lens of the Universal Upgrade Process, understanding that all meaningful growth follows the same five-step architecture: Baseline, Desires, Options, Decisions, and Implementation.

This mindset embraces the humbling truth that our only genuine control exists in self-governance—not in controlling external circumstances. It recognizes that change is both inevitable and necessary, that stagnation equals decay, and that uncertainty is the natural companion of growth.

Rather than fighting Upgrade Friction, the resistance that accompanies all meaningful improvement, the Upgrade Mindset leverages this tension as essential feedback. It views obstacles not as barriers but as data points revealing the path of least resistance toward genuine transformation.

The Upgrade Mindset balances methodical wisdom with calculated audacity. It knows when systematic, incremental improvements are needed and when breakthrough thinking must shatter paradigms. It follows upgrade formulas where proven, yet innovates where necessary.

Above all, the Upgrade Mindset remains ruthlessly honest—acknowledging current reality without judgment, defining improvement goals with precision, and maintaining clear-eyed awareness of both risks and rewards throughout the journey from what is to what could be.

The Upgrade Paradigm

The Upgrade Paradigm transcends all improvement methodologies by capturing the essential DNA of any successful transformation. Unlike scattered techniques or domain-specific approaches, this paradigm provides the universal architecture that underlies all meaningful progress.

At its core are five immutable stages that govern every upgrade in existence:

  1. BASELINE - Precisely mapping current reality without judgment
  2. DESIRES - Clearly defining the improvement goals worth pursuing
  3. OPTIONS - Exploring all possible pathways to the desired upgrade
  4. DECISIONS - Selecting optimal approaches based on constraints and resources
  5. IMPLEMENTATION - Executing the chosen upgrade strategy with discipline

What makes this paradigm revolutionary is its fractal nature - it applies equally to upgrading thought patterns, organizational systems, or physical performance. It's not just another improvement method; it's the fundamental operating system underlying all improvement.

The Upgrade Paradigm doesn't replace specific techniques; it organizes them into a coherent system that ensures no critical step is overlooked in the transformation process.

Reality Oriented

The world isn't made of your wishes—it's made of stones and consequences. We’ve all watched dreamers build castles in the clouds, only to fall when gravity remembered their address.

Reality isn't your enemy; it's the only reliable map you'll ever have.

Your fantasies are like paper boats on an ocean—pretty to look at, but terrible vessels for the journey. Dreams matter, but without roots in what is, they're just elaborate ways to lie to yourself.

Think of reality as a conversation partner—you can argue with it all day, but it won't change its mind. Better to learn its language than demand it speak yours.

The wise sailor doesn't curse the reef—he charts it. Your mind is a wonderful servant but a terrible master. When you anchor it in reality, it builds cathedrals. When you let it float free, it builds prisons disguised as paradises.

Remember: truth doesn't need your belief to exist. Reality will wait patiently while you exhaust yourself fighting it.

Upgrade Language™

"My language is my kingdom; with words, I rule the mind’s domain,” said William Shakespeare, highlighting vocabulary’s power to shape our mindset.

A precise vocabulary sharpens thinking, letting us draw ideas with the clarity of a sharp pencil. Focused, simple words cut through confusion, empowering us to express truths and inspire.

Conversely, vague vocabulary muddles thought, like scribbling with a broken crayon, distracting from meaning and twisting reality.

By choosing words carefully, we enhance mental clarity, strengthen reasoning, and wield language to empower, ensuring our thoughts remain vivid, purposeful, and impactful. 

If you want to improve something most efficiently, The Language of Upgrading will empower you.

The Upgrade Dynamics™

Dynamics are the forces or properties which stimulate growth, development, or change within a system or process. When we talk about Upgrade Dynamics, we refer to the forces or properties of reality which stimulate, regulate, or limit improvement.

Upgrade Control

Any actual control we have is limited to self control. The influence over our world, environment, circumstances, and events, which is often termed “control” and which people crave, is limited and generally an illusion.

Upgrade Change

Every creature - everything and everyone - changes - all the time. Nothing stays the same indefinitely. Change is unavoidable. 

Growth is change. If you’re not growing, you’re dead - and decaying. Decay is change.

While we know that change will happen, we often don’t know what change or how or when. So, much of life is filled with uncertainty.

The dynamic of change makes certain that our control (in any sense) is limited.

The dynamic of change contributes to friction.

Upgrade Friction

Albert Einstein claimed, “The definition of genius is taking the complex and making it simple.”

The Upgrade Formula was developed by Matthew Bennett, aka Mr. Upgrade, Celebrity Upgrade Coach and publisher of the longest running newsletter in the history of the air travel industry, and seeks to accomplish Einstein’s truism as it relates to anyone seeking to improve their life or hit a goal–faster, better, easier.

The formula’s ingredients have been studied in Bennett’s Upgrade Laboratory and tested for 30 years in Mr.Upgrade’s laboratory. They follow Upgrade Science and are designed to unlock upgrade (aka improvement or goals) clarity that counts.

With upgrade clarity, you get stuck, stale, and stagnant much less frequently, improving your goal velocity.

The process you already use (often without thought and inefficiently, if not ineffectively) to make improvements, broken down into simple steps to make it more manageable and effective.

The goal of The Upgrade Formula version of The Upgrade ProcessTM (TUP) is to deliberately reprogram your subconscious Upgrade Mind; to increase your upgrade skills, to change and improve your life - better, faster, and easier.

And, when you do, with conscious application of The Upgrade Process, you know your next move.

Simply put: TUP is the straightest line to getting what you want, achieving your goals.

Simplicity is the ultimate sophistication - Leonardo daVinci claims.

Why shouldn’t your process to achieve goals, make improvements or upgrade anything in your life be simpler than it is today?

What if it could be, with 5 steps you already know, but with the Upgrade Formula in mind, are more conscious about the way you go about things.

The 5 Universal Upgrade steps work with any other goal or improvement methodology you are currently using, just overlay the steps, on top and/or beneath your existing methodologies or processes.

Just as life can be seen as the pursuit of Upgrades (aka improvements), it can also be seen as the process of assessing, resulting in a constant stream of assessments of everything within us, about us, and around us.

Intuitively, we are constantly re-assessing what we think about things and people, their relationship to us, our own status, fears, and desires.

When you have clarity on The Universal Upgrade Process, assessments are more focused, deliberate, and finite (not endless). Ever felt overwhelmed by an endless amount of things to analyze? Know anyone with analysis paralysis?

With The Upgrade Formula, your assessments will become more structured, naturally. The pressure to have it all figured out, is broken down to the 5 major steps, and 25 substeps, so you’re never overwhelmed at any given time.

Einstein also advised, "Everything should be made as simple as possible, but not simpler." 

While simple upgrades require less process, effort, resources, and focus, for high-risk or high-potential goals, more due diligence is crucial, akin to mapping a mountain trail to avoid pitfalls.

Rushing risks ruin; precision drives success. Where stakes are high, we desire a commensurate process.

Luckily, The Upgrade ProcessTM steps are fractal, or repeat themself, so getting good at the 25 Pro Sub-Steps is within anyone’s grasp, if with a bit of practice.

With the 25 Universal Upgrade Sub-Steps, any wasted steps you have resulting from unfocused efforts will be transformed into efficiency because living with upgrade deliberation you will see the Upgrade Paradigm clearly and identify where you failed to focus in the past and where to focus in the future, to perform better, faster, cheaper.

Matt get copy from the micro-course

Matt get copy from webinar

Matt get copy from the agile software community, perhaps Elon Musk or Steve Jobs.

"My language is my kingdom; with words, I rule the mind’s domain,” said William Shakespeare, highlighting vocabulary’s power to shape our mindset.

A precise vocabulary sharpens thinking, letting us draw ideas with the clarity of a sharp pencil. Focused, simple words cut through confusion, empowering us to express truths and inspire.

Conversely, vague vocabulary muddles thought, like scribbling with a broken crayon, distracting from meaning and twisting reality.

By choosing words carefully, we enhance mental clarity, strengthen reasoning, and wield language to empower, ensuring our thoughts remain vivid, purposeful, and impactful. 

If you want to improve something most efficiently, The Language of Upgrading will empower you.

Dynamics are the forces or properties which stimulate growth, development, or change within a system or process. When we talk about Upgrade Dynamics, we refer to the forces or properties of reality which stimulate, regulate, or limit improvement.

Any actual control we have is limited to self control. The influence over our world, environment, circumstances, and events, which is often termed “control” and which people crave, is limited and generally an illusion.

Every creature - everything and everyone - changes - all the time. Nothing stays the same indefinitely. Change is unavoidable. 

Growth is change. If you’re not growing, you’re dead - and decaying. Decay is change.

While we know that change will happen, we often don’t know what change or how or when. So, much of life is filled with uncertainty.

The dynamic of change makes certain that our control (in any sense) is limited.

The dynamic of change contributes to friction.

Friction is resistance. Upgrade Friction is resistance against your upgrade, which is change of a specific type in a particular direction.

A mindset that is reality-oriented and recognizes the fractal nature of upgrades and the consequent iterative requirement of the process is informed vs ignorant.

A process that accounts for the dynamics will be pursued deliberately rather than carelessly or inattentively.

Universal and constant change, limited control, and friction are unavoidable, unalterable dynamics of reality. A mindset that recognizes and takes into account these dynamic makes the difference between being realistic and living in a fantasy world.

Deliberate vs Careless

Friction is resistance. Upgrade Friction is resistance against your upgrade, which is change of a specific type in a particular direction.

Informed vs Uninformed

A mindset that is reality-oriented and recognizes the fractal nature of upgrades and the consequent iterative requirement of the process is informed vs ignorant.

Realistic vs Fantasy

Universal and constant change, limited control, and friction are unavoidable, unalterable dynamics of reality. A mindset that recognizes and takes into account these dynamic makes the difference between being realistic and living in a fantasy world.